Acceptable Use Policy

This Acceptable Use Policy (“AUP”) sets rules for using Planbuster. It forms part of the Terms of Service. If you violate this AUP, we may take the actions described below and in the Terms (including suspension and limitation of liability).

You must not use Planbuster — including public or invite-only events, guest lists, chat, images, AI features, or links — to do any of the following, or to attempt, assist, or instruct others to do so:

• Create, host, promote, or facilitate unlawful content or unlawful events
• Threaten, harass, bully, stalk, or unlawfully incite hatred or violence against people or groups
• Zero tolerance: share sexually exploitative content, child sexual abuse material, or any sexual content involving minors (anyone under 18)
• Exploit, groom, or endanger children in any way
• Run fraudulent, phishing, scam, or deliberately misleading events or pages
• Distribute malware, or attempt to hack, probe, disrupt, or compromise systems, accounts, or data (ours or others’)
• Spam; scrape in a way that burdens or abuses the service; or use bots or automation to misuse the service or bypass limits
• Infringe copyrights, trademarks, publicity rights, or other third-party rights
• Publish other people’s personal data without a lawful basis (including doxxing)
• Impersonate people or organisations in a misleading way
• Circumvent security controls, rate limits, access controls, or payment/credit limits
• Organise, promote, or facilitate violence, terrorism, or other serious criminal activity
• Sell or advertise illegal products or services, or regulated products/services without required licences or in breach of applicable law
• Use AI features to generate content that would violate this AUP

You are responsible for the content you create or upload, the guest data you collect, how you run your events, and activity under your account. Planbuster is a technical platform and does not generally pre-screen all content before it is published.

We do not claim continuous monitoring of every event or message, and we do not guarantee that all prohibited content will be prevented. When we become aware of a possible violation — for example through a user report, our own detection, or a request from a competent authority — we may investigate and act under this AUP and the Terms.

There is no dedicated in-product “report abuse” button yet. To report a violation, email hello@planbuster.com with the event URL or account details, a description of the issue, and any evidence you can share.

We may investigate reports at our discretion, request more information, and take action we consider appropriate. Reports that appear to involve child sexual abuse material or imminent harm may be prioritised and, where appropriate, referred to competent authorities.

Immediate action without prior notice may be taken where we reasonably believe there is child sexual abuse material or child exploitation, imminent harm to a person, a serious security compromise, clear fraud, or a binding legal or authority demand.

Depending on severity, we may also:

• Remove, hide, or limit content or events
• Warn you and require corrective action
• Suspend or terminate accounts or co-host access
• Limit AI credits or other features
• Preserve data for investigation, security, or legal compliance
• Report serious cases to competent authorities and cooperate with lawful requests

Where practicable for less severe issues, we may give you a chance to fix the problem first. Failure to comply with this AUP is also a breach of the Terms of Service.

If you believe we took action in error, contact hello@planbuster.com and explain why. We will review in good faith but are not obliged to reinstate content or accounts that still appear to violate this AUP or the law. Mandatory consumer rights are unaffected.

We may update this AUP when risks or features change. Continued use after an update means you accept the revised AUP, subject to mandatory law.

Terms of Service · Privacy Policy · Cookie Policy

Contact: hello@planbuster.com.